Frequently Asked Questions (FAQ)
24x7 customer support
Driver’s Express Limousine is dedicated to offering top-notch customer service seven days a week, twenty-four hours a day. We always have a staff of committed customer service specialists ready to help you with any queries, worries, or questions you may have. Our support staff is available to help you have a hassle-free and seamless travel experience, whether you need assistance with scheduling a ride, modifying your reservation, or resolving any issues that may arise. You can always rely on Driver’s Express Limousine for dependable and effective round-the-clock customer service..
Safety first
At Driver’s Express Limousine, client safety comes first. We take all the required safety measures to protect our customers and drivers. To ensure the greatest levels of performance and safety, our cars undergo routine maintenance and servicing. In-depth background checks and training are provided to our drivers to guarantee that they are informed, proficient, and experienced in both driving and customer service. In order to make sure that our cars are always travelling the safest and most effective route, we also employ cutting-edge GPS tracking and monitoring equipment. You can relax knowing that you are in good hands when you hire Delta Worldwide Limousine.
Most experienced Chauffeur
We at Driver’s Express Limousine take great satisfaction in employing some of the most skilled and knowledgeable drivers in the business. Our drivers are handpicked for their skill, experience, and knowledge of providing excellent client service. All of our chauffeurs must have at least five years of experience behind the wheel, and they must regularly attend training to keep up with the most recent safety procedures and driving methods. Our drivers are also well-versed on the finest routes and the surrounding areas, so you can be sure you’ll arrive at your destination in comfort and on time. You can feel secure knowing that you are in the capable and knowledgeable hands of Driver’s Express Limousine’s drivers.
Clean & well-maintained cars
At Driver’s Express Limousine, we recognise the value of comfortable and fashionable travel. For this reason, we keep our fleet of spotless and well-maintained cars in order to give our customers the greatest experience. To make sure they are in excellent shape for every travel, our automobiles receive routine maintenance and cleaning. To guarantee that you travel in comfort and luxury, we also provide our cars with the newest conveniences and technology, like as Wi-Fi, premium music systems, and climate control. You can rely on Driver’s Express Limousine to provide you with a luxurious and immaculate vehicle that satisfies the highest standards of quality for your trip.
No surge
At Driver’s Express Limousine, we pride ourselves on offering clear, reasonable pricing to our customers. Because we don’t use surge pricing, our prices don’t change during busy times or periods of high demand. You can count on Driver’s Express Limousine to provide you with fair, reasonable, and consistent pricing. Our mission is to deliver outstanding value and service to our clients without any unexpected costs or fees. You can be sure you’re receiving the greatest deal when you choose Driver’s Express Limousine.
Transparent fares without any hidden charges
At Driver’s Express Limousine, we support honest, up-front pricing without any additional costs. Before the ride, we give our customers a precise and transparent fee estimate so you know precisely what to expect and can plan ahead. You won’t be responsible for any additional fees during or after the ride because our fares include all applicable taxes, tolls, and fees. In order to help you manage your spending and have a comprehensive record of your vacation, we also offer thorough receipts for each transaction. For all of your transportation needs, you can take advantage of a transparent and stress-free pricing experience with Driver’s Express Limousine.
How do I get a car?
In what regions do you operate?
Our service is well represented in New York, Brooklyn, Connecticut, and New Jersey, thus providing a total solution to your traveling needs.
Is it possible to use the service at any time of the day and night?
Yes, our services are provided 24/7 to suit the travel plans of our clients.
How can the safety measures be provided to the passengers?
The services are provided by well-trained and professional chauffeurs, while tracking ensures the services are secure in real-time.
Can I select a car of my choice and make changes accordingly?
Can a limousine be hired for a group of people?
Our modern type of vehicles are Stretch limo-buses and Escalades, very suitable for group travelers because they are spacious and comfortable for all.
Do you offer events services?
What airports do you service?
We provide luxurious airport transfer services to:
John F. Kennedy International Airport (JFK)
LaGuardia Airport (LGA)
Newark Liberty International Airport (EWR)
Teterboro Airport (TEB)
Long Island MacArthur Airport (ISP).
How do you make sure that chauffeurs are punctual in picking up and dropping off the clients?
How do you guarantee passengers privacy?
Are your services affordable?
Yes, we do. Depending on the client’s requirements and preferences, we offer hourly rates and package deals for airport transfers or other occasions..
What kind of vehicles are there?
Depending on the preference, we have a fleet of high-end luxury cars such as stretch limos, high-capacity SUVs, and other luxury sedans
When should I make my reservation?
For convenience especially during holiday seasons, one should book at least a month earlier to ensure that they get the right car as well as at the correct time
Do I need to pay anything in addition the cost of services?
No hidden fees! Our price policy is fair and reasonable, and you won’t be charged for anything that is not in plan